Customer story
FlowFi Helped Brava Brands Clean Up And Scale Up
After FlowFi came in, it felt like we finally had a world-class team behind us.
Burgundy Brittain
CEO,
Brava Brands
Summary
Brava Brands grew fast, but their systems could not keep up. Payroll errors, messy books, and no real HR structure created constant chaos. FlowFi stepped in to rebuild the foundation, bringing accurate payroll, clean financials, and systems that finally supported real growth.
Decreased time to close
FlowFi standardized Brava Brands’ accounting and fixed reporting across all ventures. Month end close became three times faster, turning long reconciliations into quick, reliable reports.
Increase in revenue
FlowFi corrected COGS, cleaned the books, and delivered real time dashboards. Brava Brands finally saw true margins and gained financial data they could trust.
From the outside, Brava Brands was thriving. What started as a small team of LEGO® enthusiasts became several growing ventures: BrickLoot, a subscription box for collectors; BusinessBricks, a B2B line creating custom kits for companies and retailers; and Brick’Em Young, a religious line. Their brands took off fast. New orders were rolling in, their custom LEGO® kits were selling out, and their team was growing quicker than ever.
On the inside, it was a different story. Their internal systems that carried them to success began to crack under pressure. Payroll errors appeared with nearly every cycle, financial reports told conflicting stories, and HR existed more in theory than in practice. Leadership found themselves spending more time untangling problems than driving the company forward. The excitement of success had turned into stress from the constant firefighting.
Realizing the pace wasn’t sustainable, Brava Brands turned to FlowFi for help. Known for helping fast-growing companies find their footing, FlowFi’s team of finance and HR specialists got to work, rebuilding the foundation piece by piece. We cleaned up the books, created reliable systems, and helped Brava Brands transform from a company surviving its own success to one ready for long-term growth.
Within months, Brava Brands went from scrambling to sustainable scaling, supported by reliable data, transparent processes, and a foundation built for growth.
Before FlowFi, Brava Brands was running on momentum, not structure, causing:
Payroll errors every two weeks
Conflicting financial reports
No consistent HR or compliance systems
Administrative tasks burying leadership
With expert help from FlowFi, Brava Brands was able to:
Reach 98% payroll accuracy
Close books 3x faster
Launch 401(k), PTO, and a complete employee handbook
Refocus leadership on strategy and sustainable growth
How FlowFi Built The HR Foundation Brava Brands Needed To Scale
For Brava Brands, human resources had never really been a department. It was more of an idea that stayed on the to-do list while the company focused on growth. Payroll mistakes were frequent, benefits were nonexistent, and their 42 employees had no reliable place to turn when they needed help. The lack of structure left managers guessing and the team frustrated.
Brava Brands turned to FlowFi for help building something that would last. FlowFi’s HR expert, Sarah Arnheim, worked closely with the leadership team to create a complete system from the ground up. She moved payroll and benefits onto Gusto, wrote an employee handbook that reflected the company’s culture, and introduced PTO and 401(k) programs to support the team’s long-term well-being.
Within a month, the difference was clear. Payroll ran accurately and on time, employees understood their benefits, and leadership could answer their questions authoritatively. Accuracy rose to more than 98 percent, and the team finally had an HR foundation that worked as smoothly as the business it supported.
With expert help from FlowFi, Brava Brands was able to:
Achieve 98% payroll accuracy across both companies
Seamlessly transition payroll and benefits to a unified system under Gusto
Launch an employee handbook and new benefits programs
How FlowFi Experts Made Brava Brands’ Books Make Sense Again
Brava Brands had no shortage of creativity or growth. They were able to scale their multiple ventures, BrickLoot, BusinessBricks, and Brick’Em Young quickly. From the outside, the business looked strong. Inside, the numbers told a different story. Each venture tracked data in its own way, leading to conflicting books and mismatched financial reports. Leadership was flying blind, trying to make key decisions without reliable information.
FlowFi’s expert Sarah Arnheim stepped in to rebuild the accounting structure from the ground up. She reconciled every entity, corrected the cost of goods sold (COGS) to reveal true margins, and standardized the month-end close so reporting became both consistent and accurate. With new real-time financial dashboards, leadership finally had reliable insight into how the business was performing.
What once took weeks to piece together now appeared in seconds. With clean books, clear margins, and dependable reports, Brava Brands could make confident, data-driven decisions and focus fully on what came next.
With expert help from FlowFi, Brava Brands was able to:
Close its books 3x faster each month
Fix COGS and restore complete margin visibility
Deliver real-time dashboards that give leadership instant financial clarity
How FlowFi Helped Brava Brands Replace Guesswork With Scalable HR
Before partnering with FlowFi, managers at Brava Brands handled HR and compliance the best they could, often relying on experience instead of structure. There were no formal policies, no employee handbook, and no transparent process for hiring, PTO, or benefits. Every situation required improvising, which left leadership uncertain and the team exposed to unnecessary risk.
FlowFi’s expert Sarah Arnheim built the structure that Brava Brands had been missing. Our experts created documented policies, a detailed employee handbook, and defined procedures for everything from onboarding to time off. Compliance became clear, and managers finally had the guidance they needed to make decisions with confidence.
The results were immediate. Employees understood their benefits and expectations, managers followed consistent practices, and leadership gained the stability to support future growth. What had once been uncertainty became a system Brava Brands could rely on.
With expert help from FlowFi, Brava Brands was able to:
Create a comprehensive and compliant employee handbook
Implement 401(k), PTO, and benefits programs across the team
Launch employee satisfaction surveys to strengthen company culture
How FlowFi Turned Brava Brands’ Momentum Into Sustainable Growth
Brava Brands was scaling quickly. The leadership team was constantly juggling new demands. Every week brought more orders, more data, and more administrative work to manage. Leaders spent their time fixing payroll errors, reconciling finances, and cleaning up operations instead of focusing on strategy. Growth was happening, but it came with constant pressure to catch up.
FlowFi’s expert Sarah Arnheim helped restore balance. She rebuilt the systems that were draining leadership’s time. Then, she organized the books, streamlined payroll, and automated repetitive processes so the executive team could return their attention to long-term goals.
With reliable systems and accurate data in place, Brava’s leaders could plan expansion with confidence. They had the clarity to make informed decisions and the time to focus on growth instead of damage control. What had once been reactive became purposeful, steady progress. Brava Brands is now scaling with intention, supported by structure, and ready for whatever comes next.
With expert help from FlowFi, Brava Brands was able to:
Refocus leadership time on strategy and expansion
Dramatically reduce administrative workload across teams
Build clear, scalable systems that support continued growth
How Brava Brands And FlowFi Built A Business Ready For Scale
Brava Brands grew fast through its multiple ventures, BrickLoot, BusinessBricks, and Brick’Em Young, each known for turning LEGO® creativity into custom designs for collectors and corporate teams. However, growth came faster than their accounting and HR systems could handle. Payroll errors became common, financial reports conflicted, and HR processes were improvised rather than defined. Growth was exciting, but it was becoming unsustainable.
Initially, Brava Brands hired an external accounting firm to help manage their rapid growth. However, the communication was inconsistent and the services were overpriced. The accounting firm even told leadership Brava Brands’ books were “beyond repair.” The team was left feeling like a burden, not a client.
Fortunately, Brava Brands’ leadership team decided to upgrade its support and partner with FlowFi. FlowFi’s expert Sarah Arnheim rebuilt the company’s core operations from the inside out, correcting its books, streamlining payroll, and introducing scalable systems for people and processes. Within weeks, the difference was clear. She not only fixed what was “beyond repair” but worked faster and was more responsive than their last firm.
With FlowFi’s support, payroll accuracy exceeded 98 percent, month-end closes ran three times faster, and employees finally had consistent HR support and benefits they could rely on.
Brava Brands no longer spends its days putting out fires. The systems are steady, the numbers are precise, and leadership has the space to think ahead. With FlowFi’s expert foundation in place, the company has moved beyond survival mode and into a future built on structure, confidence, and real momentum.
With expert help from FlowFi, Brava Brands was able to:
Achieve 98% payroll accuracy company-wide
Close financials 3x faster each month
Establish new benefits and an HR infrastructure built for growth
Reduce accounting and operational costs
Fully restore leadership efficiency and focus
Company
Industry
E-Commerce & Subscription Boxes
About the company
Brick Loot, BrickEmYoung, and BusinessBricks are all subsidiaries of Brava Brands. Each offers a monthly subscription box and individual products for LEGO and brick-building enthusiasts of all ages. Boxes contain unique, custom-designed items that are compatible with LEGO and other major brands.
Springville, Utah
5-25
Customer love
